Our dealership network, authorized service centers and spare parts outlets ensure that your vehicle run with maximum uptime. We are well positioned to provide our customers with Sales, Service and Spare parts support as an efficient After- Market function.

AMW’s Network Development Unit continuously evaluates service loads and emerging sales opportunities and operates through a rigorous selection process for appointing dealers, authorized service centers. It ensures necessary infrastructure is on ground to support every sale. Performance of channel Partners are continuously monitored to ensure best service levels are maintained and differentiated service is offered to facilitate garner and retain planned market shares.

After- Market  Field Service  Unit is organized to provide efficient support to its customers through the well established Network of channel partners of AMW .Their workshop locations are in strategic locations and full site support is extended where pit -head services are required. The technicians and engineers are well trained at our factory and at service training centers of major aggregate providers. There exists an efficient intertwined support services from AMW’s own channels and those of major aggregate suppliers like Cummins, ZF, Eaton, Meritor to maximize customer support and reduce vehicle downtime and maximum uptime. A dedicated toll free number 1800 223786 is just one of the many facilities that AMW offers its customers to contact AMW Network to call for assistance.

After Market – Training Department undertakes imparting of continuous training to all service personnel of AMW and its channel partners on new products and aggregates by a full fledged Training Department at our Bhuj plant. AMW attaches great importance to safe and efficient driving of Commercial vehicles. A round the year Driver training is imparted to our customers’ and channel partners’ drivers. The cabin is ergonomically designed and air-conditioned to offer best comfort to the driver. The drivers are also taught on basic functions of the aggregates and their maintenance, personal hygiene, road rules etc.

 After- Market – Business Development unit, for service and sale of spares, offers various Maintenance contracts, designed to suit requirements of the customer, to provide continuous and quality maintenance of the vehicle at recommended intervals. The service will be executed by the field service team. The unit also ensures effective distribution of spares and its availability through out the country.

 After- market Spares Parts Department has its mother warehouse at Pune and area warehouses at Hazira and Bhuj. Plans are on to establish warehouses at regional levels at strategic locations to ensure availability at site at a shorter time.

The Network is managed by IT enabled systems to track downtimes, service efficiency and spare parts support. A  functional and comprehensive feedback collection and  actioning system on Customer Voice is  built in and serves to offer the best Customer Support.