Customer satisfactionThrough safety and quality

Customer satisfaction

At AMW, the customer is the focus of our operations, and delivering customer satisfaction is our number one priority

We aim to do it by delivering products that score high on safety and quality, so that the customer enjoys a good driving experience and enjoys a high return on investment.

“My AMW Tippers are built like tanks and work like them”

When it comes to carrying heavy loads in rough environments such as quarries, where I primarily operate, you need trucks that are tough enough to make light work of it. My AMW 25 ton, 2523 & 2518, Tippers have the highest loading capacity and with their 235 BHP Cummins engines are virtual powerhouses compared to others in their class. Add to this Meritor axles with high bogie suspension and ZF 9-speed gear boxes, and you not only have high efficiency but high performance and low maintenance as well. And then there are special features like AC cabins and panoramic visibilty for driver comfort which means productivity can only rise. So it’s no surprise that I have bought 104 such Tippers over past 3 years and look forward to more such warriors from the AMW garrison.

Mr. K. Narsimha Reddy
MD of KNR Constructions Ltd.

Quality

AMW’s people are driven by the need to produce and deliver trucks that customers can trust throughout their productive life

Our manufacturing system is aimed at high performance and continuous improvement in quality, safety, timeliness of delivery and a flexible workflow.

Quality Policy
Safety

Safe manufacturing practices are a high priority at the AMW plant in Bhuj.

Our engineers and managers constantly bring in improvements in manufacturing practices and technology to ensure a safe and hazard-free work place. The most important aspect of our safety program is the driver who is a key factor in any transport activity. A comfortable and safe situation for the driver means higher productivity; lower operating costs and a better environment.

Safety
  • AMW has the following certifications:

  • Our HCV plant is ISO 14001 certified which is a certification for Environment Management System. The HCV plant includes cab weld, paint shop and assembly line.
  • We also have the OHSAS 18001 certification which is the ISO equivalent for Occupational Health and Safety.
  • As per government regulations specified under the Factory’s Act 1956, we are fully compliant in terms of safety and environment.
After Sales

The availability of good servicing and genuine spare parts is critical to customer satisfaction.

At AMW, we have created an extensive network of contact points across the country to ensure that truck drivers have access to trusted mechanics as well as genuine spare parts at any given time.